Microtek ScanMaker 5 User's Guide download pdf (Page 205)

F-2 Microtek ScanWizard 5

3. [Flatbed scanners only] The scanner's READY light does not come on; you

do not have a Transparent Media Adapter.

Solution: Check the fluorescent lamp inside the scanner and make sure it is

continuously and solidly on. Take note of the following:

• If the lamp is on and the scanner still doesn't come ready, the problem

may be related to temperature. For example, you may experience

problems of this sort if you live in cold weather and the scanner is left

in a room all night without the room's heater on.

To resolve this situation, leave the scanner on for 30 minutes to warm up,

then turn it off and back on after 60 seconds, and see if you get a steady

READY light this time.

• If the lamp still doesn't come ready, do one of the following:

a) If you purchased your scanner within the past 30 days, call your

dealer.

b) If you purchased your scanner more than 30 days ago, call the

nearest service center or Microtek directly.

If your lamp is on and the READY light is on but the scanner doesn't scan

or doesn't seem to work, try testing the scanner to see if it is a scanner-

related hardware problem. To do this, disconnect the scanner from the

computer, set the SCSI ID to #7, and turn it on. The scanner will scan

continuously. If it does not, there is a hardware problem. Contact your

dealer and tell them the situation.

4. [Flatbed scanners only] The scanner's READY light does not come on; you

have a Transparent Media Adapter attached.

Solution: Disconnect the Transparent Media Adapter (TMA) and see if the

scanner comes ready this time. If not, see the solution outlined in situation

#2.

If the scanner comes ready on its own but doesn't come ready if attached to

the TMA, you may have a problem with the gray template that comes with

the TMA, or you may have a problem with the external power supply.

1 2 ... 200 201 202 203 204 205 206 207 208 209 210 ... 221 222

No comments

Microtek ScanMaker 5 User's Guide Page 205