Microtek ScanMaker 5 User's Guide Page 204

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Troubleshooting F-1
Appendix F: Troubleshooting
This section covers some of the more common hardware- and software-related
problems you may encounter and the solutions for them. If you have a problem
not described in this section, try looking up the Readme file or Click Me file in
your scanning software diskette, which contains up-to-the-minute information
on the latest changes. For the latest troubleshooting tips, see the Readme file in
the ScanWizard 5 file group in Windows.
1. ScanWizard 5 can't find any scanner.
This problem may be related to any of the following.
I/O or IRQ conflict with another card in the computer
Solution: Change the jumper settings on the card. Also refer to the
related documentation in the ScanWizard 5 folder.
Bad SCSI cable
Solution: Try another cable.
Scanner is faulty
Solution: Check for a steady green Ready indicator on the scanner. If
the Ready indicator is lit, the problem is at the cable, or there is a SCSI
conflict with another device.
2. If the POWER indicator fails to light up.
Solution: Turn off the scanner. Make sure the scanners power is grounded
and plugged into an AC outlet. Wait 60 seconds, then turn on the power
again. Microtek scanners have a protective mechanism that prevents the
scanner from coming on right away after it's just been turned off to increase
the life of the power supply.
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