Microtek ScanMaker 5 User's Guide download pdf (Page 209)

F-6 Microtek ScanWizard 5

12. The File-Acquire option is grayed out in application program, and you

cannot select the option for your Microtek scanner.

Solution: You need to reinstall your application program.

13. Color images are washed out with little detail in the light or highlight areas.

Solution: Sometimes on certain images that are light, using Automatic

dynamic range settings might make the images very light and thus cause

certain areas to wash out. To resolve this, you may want to turn it off by

selecting Full Range option.

14. Color images seem to have a pattern on them when scanned.

Solution: Check the following:

• Make sure that your display option in your Windows setup is set to

16.7 million colors.

• If you scan an image that came from a magazine or brochure, you will

get an artifact on the image called a moiré. Moiré patterns show up

when you scan an image that has been printed already. To reduce the

patterns, select the appropriate Descreen option in the Settings window.

In the Descreen functions are options for newspaper, magazine, art

magazine, and custom.

15. When you preview or scan, the scanner will not move, but an image

appears in the software as if the scanner was working.

Solution: This problem may be due to the scanner selection under the

Scanner pull-down menu in the Preview window.

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Microtek ScanMaker 5 User's Guide Page 209